Headset Issues

How to setup a Bluetooth device

Make sure your Bluetooth device is sufficiently charged.

  1. Open up the settings app

  2. Tap Connections

  3. Make sure Bluetooth on

  4. Tap Bluetooth

  5. Place your accessory in discovery mode and wait for it to appear on your device

  6. To pair, tap your accessory name when it appears

How to unpair a Bluetooth device

  1. Open up the settings app

  2. Tap Bluetooth

  3. Under Paired devices Tap the “gear” icon for the device you want to remove

  4. Tap unpair

OS Issues

How to refresh the session in Chrome

  1. Tap the three dots at the top right of the browser

  2. Tap the Refresh button

How to clear Chrome cache

  1. Open the google chrome application

  2. Tap the 3 dot icon to the top right

  3. Tap settings

  4. Tap privacy and security

  5. Tap clear browsing data

  6. Tap time range

  7. Select “all time”

  8. Tap clear data

How to force quit an application

  1. Tap and hold application Icon

  2. Tap App info

  3. Tap Force Stop

  4. Tap OK

How to restart Android device

  1. Open up the settings app

  2. Tap the Power button

  3. Tap Restart

Camera Issues

Allow chrome to access your camera

  1. Open up the settings app

  2. Tap on Apps

  3. Tab Chrome settings

  4. Tap Permissions

  5. Tap Camera

  6. Tap Allow

You will now be able to use your camera on Juno.

Microphone Issues

How to allow chrome to access your microphone

  1. Open up the settings app

  2. Tap on Apps

  3. Tab Chrome settings

  4. Tap Permissions

  5. Tap Microphone

  6. Tap Allow

You will now be able to use your microphone on Juno.