Technical Support Trouble watching videos Troubleshoot video issues Current: Mac Video Solutions Mac Video Solutions Content & privacy restrictionsClick the apple icon to the top left of your displayClick System PreferencesClick Screen TimeClick Content & PrivacyClick “Turn Off”Use software update Choose System Preferences from the Apple menu , then click Software Update to check for updatesIf any updates are available, click the Update Now button to install themReinstall ChromeAt the bottom of your computer screen, in your Dock, right-click ChromeSelect QuitOpen FinderGo to the folder containing the Google Chrome applicationMove Google Chrome to the TrashTo remove Chrome from your Mac right-click the Trash icon in your DockThen select Empty TrashRestart your MacSelect the Apple icon in the top menu barClick RestartTurn off and on your Wi-FiClick the Wi-Fi icon in the menu barClick “Turn Wi-Fi off”Click “Turn Wi-Fi on” ×