Technical Support Trouble hearing other people Troubleshoot sound issues Current: Windows 10 Sound Solutions Windows 10 Sound Solutions Check windows volume sliderClick the windows volume icon Make sure the volume slider is not turned all the way downCheck that the right input & output device is selected Type in the search bar: Sound Settings Under the |Output| section make sure the correct device is selectedUnder the |Input| section make sure the correct device is selected Resync Bluetooth deviceOpen up Bluetooth settings Under Audio select your Bluetooth deviceClick Remove DeviceClick Add Bluetooth device or other deviceMake sure your device is turned on and discoverable. Select your Bluetooth device below when it pops upCheck for Windows updates Type in the search bar: Check For Updates Click Check For Updates If there are any updates install them. Run the audio troubleshooterIn the windows search bar type: Troubleshoot settings Open Troubleshoot settingsClick Additional troubleshootersClick Playing Audio Click Run the troubleshooterRestart the Windows audio servicesIn the Windows search bar type: Services Open servicesScroll down to Windows Audio Endpoint BuilderRight-Click the services and click Restart Restarting the Windows Audio Endpoint Builder will force the restart of other dependent services Restart WindowsRight Click the Windows logo to the bottom left Select Shut down or sign outClick Restart ×