Skip to main content
Skip table of contents

Mac Video Solutions

Content & privacy restrictions

  1. Click the apple icon to the top left of your display

  2. Click System Preferences

  3. Click Screen Time

  4. Click Content & Privacy

  5. Click “Turn Off”

Use software update

  1. Choose System Preferences from the Apple menu , then click Software Update to check for updates

  2. If any updates are available, click the Update Now button to install them

Reinstall Chrome

  1. At the bottom of your computer screen, in your Dock, right-click Chrome

  2. Select Quit

  3. Open Finder

  4. Go to the folder containing the Google Chrome application

  5. Move Google Chrome to the Trash

  6. To remove Chrome from your Mac right-click the Trash icon in your Dock

  7. Then select Empty Trash

Restart your Mac

  1. Select the Apple icon in the top menu bar

  2. Click Restart

Turn off and on your Wi-Fi

  1. Click the Wi-Fi icon in the menu bar

  2. Click “Turn Wi-Fi off”

  3. Click “Turn Wi-Fi on”

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.