The JUNO team can help you configure whether the chat panel is open or closed when you first arrive on a page.

When it’s open, you see the chat immediately. On desktop screens, you can still see the rest of the page. On mobile screens, the chat covers the page until you select the X icon to close it. You might choose this option if you want users to focus on the chat experience first. For example, at an in-person session it’s all about the chat!

When it’s closed, you see a Chat icon on the side of the page. Select the icon to open the chat panel.

An example chat panels on desktop and mobile screens.

You can choose a different default for each content type that has a chat panel, as well as for each web or mobile experience.

These are the standard settings:

Sessions

In-person sessions

Exhibitor suites

Desktop Web

✔ Open

✔ Open

✔ Open

Mobile Web

❌ Closed

❌ Closed

❌ Closed

Mobile App

✔ Open

✔ Open

❌ Closed

For other chat panel configuration options, see Session options and Exhibitor suite options.