Welcome page and login options

The JUNO team can help you configure elements of the welcome page and login screen.

Mobile app users won’t see the welcome page. Instead, they are automatically sent to the site home page when they tap the magic link in their email.

Welcome page

An example welcome page. See the tables below for details.

The layout of your welcome page depends on the type of registration used. All pages include these elements:

Element		Options
1	Full-page background	Select one: Image background Video background (See specifications)
2	Countdown timer	Change text `Conference begins in` (50 characters max) Remove timer, but keep text Remove both timer and text
3	Greeting	Change text `Welcome to` (25 characters max) Remove text
4	Logo	Select your logo (See specifications) Remove logo, if your background image already includes one
5	More information button	Select a link URL. Change text `Learn more` (10 characters max) Remove button

If your registration method does require attendees to create accounts on this page, you have these options:

Element		Options
6	Account creation button	Change text `Join today` (10 characters max)
7	Login message	Change text `Already Have an Account? Login Here` (70 characters max)

If your registration method does not require attendees to create accounts on this page, it looks a bit different.

An example welcome page without account creation. See the tables below for details.

Element		Options
8	SSO pre-login message	Change text `No session found` (50 characters max) Remove text
9	Login button	Change text `Login` (10 characters max)

If you use SSO registration, users might get this error message when they don’t have access. We recommend using this message to provide a link to get help and more information.

Element	Options (click to enlarge example)
SSO ticket error message	Change text `Oops, it looks like you aren’t registered yet. Registration will close on April 27 at 5pm (CST). Click here to register. If you are registered and need login support, please call (123)456-7890 Monday – Friday \| 8:00 a.m. - 5:30 p.m., or email help@company.com` (300 characters max)

Login with a magic link screen

On this screen, users can request to get a new magic link sent to their email. Learn more about getting a new magic link.

An example login screen. See the tables below for details.

A message confirms that a magic link is on its way to your email.

	Element
1	User agreement	Add a Terms of Service and Privacy Policy agreement before logging in Change text `I agree to the Terms Of Service and the Privacy Policy.` (100 characters max)
2	Login support message	Change text `If you're having issues receiving your magic link and have double-checked that the email you've provided is correct, please reach out to support@email.com for help with your account.`

Expiring magic links

All magic links expire for security reasons, but the platform helps users reset their link automatically! By default, they expire after 3 days. You can change this time frame:

Element	Options
Magic link expiration	Change when the magic link expires (recommend 7 days max, or at least the length of the event)

If a user is logged in to the platform when their magic link expires, they are automatically logged out. But it doesn’t happen right away. First, the platform checks (at a regular “heartbeat” interval) if the user is active on the site:

If they are active (moving their cursor, tapping, or typing), they aren’t logged out.
If they are not active, they will be logged out after a timed buffer period.

You can set the timing:

Element	Options
Frequency of the “heartbeat” check	Change the frequency that the platform checks the if the user is active, before starting the timed buffer period. Default: every 1 minute.
Timed buffer period	Change the length of the buffer period before an inactive user is logged out. Default: 1 hour. We recommend setting this to the average session time to prevent users from being logged out in the middle of an active session. During sessions, they may be watching the screen but not “actively” moving their cursor, tapping, or typing.

Login with email and password screen

On this screen, users can log in with a password. Learn more about logging in with a password.

Element	Options
User agreement	Add a Terms of Service and Privacy Policy agreement before logging in Change text `I agree to the Terms Of Service and the Privacy Policy.` (100 characters max)

Create account screen

An error message pop-up displays in front of the onboarding form. It says Email of Username in use — An example error message when creating an account. See the table below for details.

Element	Options (click to enlarge example)
Email in use message	Change text `Email in use!` (250 characters max)