Technical Support My camera doesn't work Troubleshoot camera issues Current: Mac Camera Solutions Mac Camera Solutions Check the camera permissionsClick the apple icon in the menu and select system preferencesClick Security and PrivacyClick the privacy tabSelect cameraSelect the checkbox next to an app to allow it to access your cameraCheck for apps using the camera simultaneouslyLaunch Activity Monitor from ApplicationsQuit all other open apps or utilities that might be using the camera (e.g. Skype, FaceTime, and Photo Booth)If you’re not sure which applications might be accessing your camera, save your work and close all the open apps to rule everything out Content & privacy restrictionsClick the apple icon to the top left of your displayClick System PreferencesClick Screen TimeClick Content & PrivacyClick “Turn Off”Use software update Choose System Preferences from the Apple menu , then click Software Update to check for updatesIf any updates are available, click the Update Now button to install themDisable any audio or camera Apple extensionsClick the apple iconClick System PreferencesClick ExtensionsGo through all items on the left hand side and disable any extensions that has to do with audio or video Some system extensions aren't compatible with current versions of macOS or might not be compatible with a future version. ×