Learn how to use groups to enhance the attendee experience.

Why groups?

Dividing your users into groups gives them a unique, intimate experience. They get to connect and network with a smaller group of people in different places around the site.

People might be grouped by:

  • Regional chapter membership, or other real-life groups.

  • Content interests. You can ask attendees to select profile interest tags ahead of time so that we can manually assign them to their preferred group(s).

  • Access to content. For example, people with special ticket access can start engaging as a group before it’s released.

  • Guided content paths. If you plan a curriculum or content collection, you can make sure attendees see content meant for their group. This strategy is helpful if you want to make sure people get equal access to different types of content.

Planning groups

Keep these guidelines in mind when planning groups:

Special features for groups

Groups don’t happen in just one place! People can connect with other group members using all or some of these features around your site.

Group home page

Group home pages are a central connection point for group members. They can only be accessed by members of the group.

Pages are configurable with various modules. For example, a regional association chapter can host information, images, resources, and a list of group members on their page. Popular posts from the group feed are displayed, along with a link for easy access to the conversation.

Learn more about group page configuration options.

An example blank group home page (click to expand)

Group feed

Groups get their own private social feed. You can post and comment on the social feed at any time during the event or year-round. Learn how to post in the social feed.

Group chat channel

When group members join the same session, they can have a private conversation in their own group chat channel. Unlike the social feed, these conversations happen inside sessions and disappear once the session is over. Learn how to use chat channels.

See your configuration options for chat channels.

The chat channels dropdown is open. It shows two channels (Everyone and Midwest Chapter Group).

Leaderboard

Usually, the leaderboard lists all users. But if you want to narrow the competition, you can make the leaderboard only show attendees people who are part of their group.

Note these guidelines for planning:

  • If someone is in multiple groups, you must choose one group for their leaderboard.

  • Attendees can’t see point totals for other groups.

Learn more about leaderboard configuration options.