Mobile app features

If you’re already familiar with the JUNO web experience, you’ll notice that the app is similar, but has some key differences. As a starting point, you can assume that the app functions just like web. Many of the features on web translate directly to the app.

But what if they don’t? Check this page to see which features are or aren’t supported.

Key

NOT SUPPORTED Not on the app.
PARTIALLY SUPPORTED Functional on the app, but with limitations.
SUPPORTED Fully functional on the app. Any differences between app and web are noted.
ONLY ON APP Only supported on the app, not on web.

Supported devices

The JUNO mobile app is supported on Android phones, Android tablets, iPhones, and iPads. We also recommend updating your device’s operating system to the latest version.

Sometimes you might access a site from your mobile web browser instead of the app. In that case, Safari is supported on iOS devices and Google Chrome is supported on Android devices.

General platform features

Feature	Status on the app	Notes
Welcome page	NOT SUPPORTED	When you open the app, you’re sent directly to the site’s home page (rather than the welcome page). The app icon and splash screen show the JUNO logo. If you aren’t logged in yet, a screen with the JUNO logo gives magic link instructions. These screens aren’t configurable because users from different events see them.
Public preview	NOT SUPPORTED	You can’t preview a site in the app without logging in. Before logging in, you always see the splash screen with the JUNO logo.
Login	SUPPORTED	The app requires a magic link to log in. You can choose to set a password as well, but it only works for your desktop or mobile web browser, not the app. See Log in to your account for more instructions.
Navigation	SUPPORTED	Primary navigation is located at the bottom of the app, and sub navigation is located at the top. Fewer buttons fit in the app’s primary navigation bar than on web. But they are all still accessible in the More menu.
Personal profile	SUPPORTED
Schedule	SUPPORTED
Directory	SUPPORTED
Gamification and Leaderboard	SUPPORTED
Help chat	SUPPORTED
Accessibility settings	SUPPORTED

Networking and notifications

Feature	Status on the app	Notes
Direct messages	SUPPORTED
One-on-one meetings	PARTIALLY SUPPORTED	You can schedule one-on-one meetings, view them on your schedule, and manage them. But you can’t attend meetings on the app. Workaround: If you need to attend a meeting on your phone, select the link in your email notification to open it in your mobile browser (like Google Chrome). Note that screen sharing is not supported on mobile browsers (both tablets and phones).
Global and group feeds	SUPPORTED
Forum	SUPPORTED
Group pages	SUPPORTED
Profile notifications and the notification inbox	SUPPORTED	These are the notifications that populate in the user’s notifications inbox (the Bell icon) on the platform.
Mobile push notifications	ONLY ON APP	Mobile push notifications are sent directly to the user's phone so they can see it without opening the app. (For example, as banners or on their lock screen.) Users will be prompted to allow notifications when they install the app.
Website push notifications	NOT SUPPORTED	These push notifications pop up in the corner of your screen when you’re browsing the site on a desktop or laptop computer or mobile web browser. In the app, they are replaced by mobile push notifications (above).

Sessions

Feature	Status on the app	Notes
Session video/audio	NOT SUPPORTED	You can’t watch video or hear audio in sessions. You can’t turn on your camera or microphone either. Workaround: If you need to attend a session on your phone, you can select the link on the session page to open it in your mobile browser (like Google Chrome). Note that screen sharing is not supported on mobile browsers (both tablets and phones).
Reaction emojis	NOT SUPPORTED
Chat, Q&A, and polls	SUPPORTED	App users see and use the same chat, Q&A, and polls as web users. They participate in the same conversation.
Send to breakouts	NOT SUPPORTED	App users aren’t sent to virtual breakout rooms from a session.
Moderation tools	PARTIALLY SUPPORTED	Moderators, speakers, and site admins can: Use all moderation tools in the session chat, Q&A, and polls. Use the private Mod chat. Select the attendee counter to open a list of attendees and backstage users. From there, they can enable video and audio for backstage users. They cannot: Use moderation tools in the control bar, like Stop, Mute, and Send to breakouts.
Session information	SUPPORTED	Any information that normally appears below the video display is supported on the app. For example, the title, countdown, attendee count, description, questions, speakers, and presenters.
Download session recordings	NOT SUPPORTED
In-person only sessions	SUPPORTED	These sessions aren’t streamed at all (whether on the app or web). Otherwise, they are identical to regular sessions, with chat, Q&A, polls, and moderation tools.

Exhibitor suites

Feature	Status on the app	Notes
One-on-one meetings	PARTIALLY SUPPORTED	There is no Talk Now button. You can schedule one-on-one meetings, view them on your schedule, and manage them. But you can’t attend meetings on the app. Workaround: If you need to attend a meeting on your phone, select the link in your email notification to open it in your mobile browser (like Google Chrome). Note that screen sharing is not supported on mobile browsers (both tablets and phones).
Visitor awareness, chat, and Q&A	SUPPORTED	App users see and use the same chat and Q&A as web users. They participate in the same conversation.
Resources	SUPPORTED

Modules and configurations

Feature	Status on the app	Notes
Parallax banner	SUPPORTED
Rotators and grids	SUPPORTED
Search bars, filter buttons, and tab navigation	SUPPORTED
Custom HTML, CSS, or Iframes	PARTIALLY SUPPORTED	Highly customized elements can be tested to make sure they work as expected on the app. For example, this includes footers, Iframes, embedded PDFs, and custom HTML.

Admin

Feature	Status on the app	Notes
Download course dashboard reports	SUPPORTED	These reports are located in the course dashboard.
Download analytics reports	NOT SUPPORTED	These reports are located at the bottom of content pages.
Front-end editor	NOT SUPPORTED
Site Admin dashboard	NOT SUPPORTED

Feature	Status on the app	Notes
On-demand content	SUPPORTED	You can view all on-demand content, including videos.
Speaker pages	SUPPORTED
Courses	PARTIALLY SUPPORTED	Talk to your Success Manager if you’re interested in using courses on the app.
My Courses dashboard	SUPPORTED
Continuing education	PARTIALLY SUPPORTED	Talk to your Success Manager if you’re interested in using continuing education on the app.
Questions	SUPPORTED
Comments	SUPPORTED
Downloadable resources	PARTIALLY SUPPORTED	You can download resources from on-demand content, speaker, and session pages. You can’t use the app to download resources from exhibitor suites; You will be notified to use your desktop instead.