If you’re already familiar with the JUNO web experience, you’ll notice that the app is similar, but has some key differences. As a starting point, you can assume that the app functions just like web. Many of the features on web translate directly to the app.

But what if they don’t? Check this page to see which features are or aren’t supported.

Key

  • NOT SUPPORTED Not on the app.

  • PARTIALLY SUPPORTED Functional on the app, but with limitations.

  • SUPPORTED Fully functional on the app. Any differences between app and web are noted.

  • ONLY ON APP Only supported on the app, not on web.

Supported devices

The JUNO mobile app is supported on Android phones, Android tablets, iPhones, and iPads. We also recommend updating your device’s operating system to the latest version.

Sometimes you might access a site from your mobile web browser instead of the app. In that case, Safari is supported on iOS devices and Google Chrome is supported on Android devices.

Overall site

Feature

Status on the app

Notes

Welcome page

NOT SUPPORTED

When you open the app, you’re sent directly to the site’s home page (rather than the welcome page).

The app icon and splash screen show the JUNO logo. If you aren’t logged in yet, a screen with the JUNO logo gives magic link instructions. These screens aren’t configurable because users from different events see them.

Public preview

NOT SUPPORTED

You can’t preview a site in the app without logging in. Before logging in, you always see the splash screen with the JUNO logo.

Login

SUPPORTED

The app requires a magic link to log in. You can choose to set a password as well, but it only works for your desktop or mobile web browser, not the app. See Log in to your account for more instructions.

Navigation

SUPPORTED

Primary navigation is located at the bottom of the app, and sub navigation is located at the top.

Fewer buttons fit in the app’s primary navigation bar than on web. But they are all still accessible in the More menu.

Personal profile

SUPPORTED

Schedule

SUPPORTED

Directory

SUPPORTED

Gamification and Leaderboard

SUPPORTED

Help chat

SUPPORTED

Accessibility settings

SUPPORTED

Networking and notifications

Feature

Status on the app

Notes

Direct messages

SUPPORTED

One-on-one meetings

PARTIALLY SUPPORTED

You can schedule one-on-one meetings, view them on your schedule, and manage them. But you can’t attend meetings on the app.

Workaround: If you need to attend a meeting on your phone, select the link in your email notification to open it in your mobile browser (like Google Chrome).

Global and group feeds

SUPPORTED

Forum

SUPPORTED

Group pages

SUPPORTED

Profile notifications and the notification inbox

SUPPORTED

These are the notifications that populate in the user’s notifications inbox (the Bell icon) on the platform.

Mobile push notifications

ONLY ON APP

Mobile push notifications are sent directly to the user's phone so they can see it without opening the app. (For example, as banners or on their lock screen.)

Users will be prompted to allow notifications when they install the app.

Website push notifications

NOT SUPPORTED

These push notifications pop up in the corner of your screen when you’re browsing the site on a desktop or laptop computer or mobile web browser. In the app, they are replaced by mobile push notifications (above).

Sessions

Feature

Status on the app

Notes

Session video/audio

NOT SUPPORTED

You can’t watch video or hear audio in sessions. You can’t turn on your camera or microphone either.

Workaround: If you need to attend a session on your phone, you can select the link on the session page to open it in your mobile browser (like Google Chrome).

Reaction emojis

NOT SUPPORTED

Chat, Q&A, and polls

SUPPORTED

App users see and use the same chat, Q&A, and polls as web users. They participate in the same conversation.

Send to breakouts

NOT SUPPORTED

App users aren’t sent to virtual breakout rooms from a session.

Moderation tools

PARTIALLY SUPPORTED

Moderators, speakers, and site admins can:

  • Use all moderation tools in the session chat, Q&A, and polls.

  • Use the private Mod chat.

  • Select the attendee counter to open a list of attendees and backstage users. From there, they can enable video and audio for backstage users.

They cannot:

  • Use moderation tools in the control bar, like Stop, Mute, and Send to breakouts.

Session information

SUPPORTED

Any information that normally appears below the video display is supported on the app. For example, the title, countdown, attendee count, description, questions, speakers, and presenters.

Download session recordings

NOT SUPPORTED

In-person only sessions

SUPPORTED

These sessions aren’t streamed at all (whether on the app or web). Otherwise, they are identical to regular sessions, with chat, Q&A, polls, and moderation tools.

Exhibitor suites

Feature

Status on the app

Notes

One-on-one meetings

PARTIALLY SUPPORTED

  • There is no Talk Now button.

  • You can schedule one-on-one meetings, view them on your schedule, and manage them. But you can’t attend meetings on the app.

Workaround: If you need to attend a meeting on your phone, select the link in your email notification to open it in your mobile browser (like Google Chrome).

Visitor awareness, chat, and Q&A

SUPPORTED

App users see and use the same chat and Q&A as web users. They participate in the same conversation.

Resources

NOT SUPPORTED

You can’t download resources. A notification tells you to download it on your desktop instead.

Other content

Feature

Status on the app

Notes

On-demand content

SUPPORTED

You can view all on-demand content, including videos.

Speaker pages

SUPPORTED

Courses (legacy version)

PARTIALLY SUPPORTED

Talk to your Success Manager if you’re interested in using courses on the app.

Courses (new version)

PARTIALLY SUPPORTED

Talk to your Success Manager if you’re interested in using courses on the app.

Continuing education

PARTIALLY SUPPORTED

Talk to your Success Manager if you’re interested in using continuing education on the app.

Questions

SUPPORTED

Comments

SUPPORTED

Downloadable resources

PARTIALLY SUPPORTED

You can download resources from on-demand content, speaker, and session pages.

You can’t use the app to download resources from exhibitor suites; You will be notified to use your desktop instead.

Modules and configurations

Feature

Status on the app

Notes

Parallax banner

SUPPORTED

Rotators and grids

SUPPORTED

Search bars, filter buttons, and tab navigation

SUPPORTED

Custom HTML, CSS, or Iframes

PARTIALLY SUPPORTED

Highly customized elements can be tested to make sure they work as expected on the app. For example, this includes footers, Iframes, embedded PDFs, and custom HTML.

Admin

Feature

Status on the app

Notes

Download analytics reports

NOT SUPPORTED

Front-end editor

NOT SUPPORTED

Site Admin dashboard

NOT SUPPORTED