Skip to main content
Skip table of contents

Exhibitor and sponsor FAQ

For questions about how to add content to your exhibitor suite, please see:

Questions for JUNO

Which browser should I use?

We recommend Google Chrome.

How do I log in as a speaker or exhibitor instead of as an attendee?

You don’t need to! The site knows when and where you’re a speaker or exhibitor.

Do I have to convert times to my time zone?

No, all times around the site are automatically shown in your time zone (as it’s set on your computer).

Check your computer’s clock! JUNO sets your time zone based on your computer, so it will be incorrect if your physical time zone is different than your computer’s. Learn how to change your time zone for Mac and Windows.

How many rotator slides can we have?

Your event organizer might limit the number of rotator slides. Otherwise, see our recommendations.

How many resources can we have?

Your event organizer might limit the number of resources. Otherwise, see our recommendations.

What are the image dimensions?

See our image and content sizes for exhibitor suites.

How do I make the most of my experience as an exhibitor or sponsor?

Be engaged and make connections! Make sure you’re logged in, set your availability for meetings in your profile, and stay active in your exhibitor suite. Start conversations with visitors and be ready to respond to their networking requests.

How do I contact attendees? How do they contact me? 

Connections happen in a few ways. Try all of them! 

Check the People tab to see who’s in your suite right now. Start the conversation by running a group chat. To reach out one-on-one, click a visitor’s profile photo to send a direct message or schedule a meeting.

Visitors can contact you by clicking the Talk Now, Schedule, or Message buttons in your exhibitor suite. Learn more about managing these requests.

Where do these meetings take place?

All meetings that are scheduled on the site happen on the site. You and the visitor will enter a private breakout room where you can turn on your camera and microphone, share your screen, or send messages in chat.

Can I invite additional users to the 1-on-1 meetings?

Yes! Learn how to invite others to a meeting.

Can I use the mobile app to interact with attendees?

You can use the chat and Q&A, schedule meetings, and send direct messages. But you can’t attend meetings on the app because it doesn’t support live video streaming.

There is a workaround if you need to attend a meeting on your phone: Select the link in your email notification to open it in your mobile browser (like Google Chrome).

Where are our analytics and how do we access them? 

If you have admin rights, you can download analytics reports directly from your suite. Find them at the bottom of the page or in the Analytics tab of the exhibitor editor. Learn more about analytics reports.

Do you have training videos?

Yes! See Training videos for exhibitors, speakers, and session moderators.

Questions for the event organizer

Answers to these questions are unique to each event. Your organizer can help!

  • When will I get access to the site?

  • What login information will I use?

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.